Chennai Metro Rail Limited – Singara Chennai Card Customer Care Contacts
Singara Chennai Card is a contactless, dual-interface prepaid card with EMV chip technology, providing secure and hassle-free payments. It makes fare payments on Metro, Monorail, and buses easy while facilitating retail and e-commerce transactions.
Singara Chennai Card Customer Care Contacts
- For assistance with your Singara Chennai Card, you can contact the SBI Contact Centre at 1800-1234 or 1800-2100 (toll-free), or
- visit the Customer Portal at https://transit.sbi/.
Frequently Asked Questions (FAQ)
1. Can I use a Singara Chennai card in a bus?
- Where can you use the Singara Chennai card? The same cards (the ones with the chip) are also provided at the Chennai metro stations. These cards can be used on Chennai’s MTC buses and metro trains. They are also valid in other cities such as Bengaluru and Delhi, which comply with NCMC standards.
2. Is the Singara Chennai card free?
- As part of the first phase of the project, the target was to issue 50,000 cards for free by the State bank of India. They were to be made available at bus stations, including Koyambedu, Broadway, Central Railway Station, Tambaram, Poonamallee, Thiruvanmiyur, Red Hills, Velachery, Guindy, Avadi, T.