How to Use the Singara Chennai Card in MTC Buses: A Complete Guide (2025)
The Singara Chennai Card has transformed public transportation in Chennai by offering a unified, cashless payment solution across Metro trains and MTC buses. As a National Common Mobility Card (NCMC), it also facilitates travel in other cities with NCMC-enabled systems. This guide provides detailed steps and tips on effectively using the Singara Chennai Card in MTC buses.
Step-by-Step Guide to Using the Singara Chennai Card in MTC Buses
- Board the Bus: Enter the MTC bus as you normally would.
- Inform the Conductor: Let the conductor know that you intend to pay using the Singara Chennai Card.
- Tap the Card: The conductor will present a handheld electronic ticketing machine. Tap your card on the machine to process the payment.
- Collect the Ticket: After the payment is successful, collect the printed ticket as proof of your journey.
This process ensures a quick and contactless transaction, enhancing the commuting experience.
Tips for Seamless Usage
- Ensure Sufficient Balance: Before boarding, make sure your card has enough balance to cover the fare.
- Update Balance Post-Recharge: After recharging online, you may need to update the card’s balance at a bus depot or metro station.
- Be Patient with Conductors: Some conductors may be unfamiliar with the card’s usage. Politely guide them through the process if needed.
Where to Obtain and Recharge the Singara Chennai Card
- Availability: The card can be obtained at designated Chennai Metro stations and select MTC depots.
- Recharge Options: Recharges can be done at metro stations, MTC counters, and through online platforms like SBI’s YONO app, PhonePe, and the SBI Transit web portal.
Troubleshooting Common Issues
- Card Not Working: If the card isn’t functioning, it might be due to a lack of balance update. Visit a metro station or MTC depot to update the balance.
- Machine Errors: In cases where the conductor’s machine isn’t working, you may need to pay with cash. Report persistent issues to MTC customer service.
Benefits of Using the Singara Chennai Card
- Unified Payment System: Use a single card for both metro and bus travel.
- Cashless Transactions: Eliminates the need for carrying cash or exact change.
- Time-Saving: Speeds up the boarding process, reducing delays.
- Enhanced Security: Reduces the risk associated with cash handling.
Conclusion
The Singara Chennai Card offers a streamlined and efficient way to navigate Chennai’s public transportation system. By following the steps outlined above and staying informed about best practices, commuters can enjoy a hassle-free travel experience across the city.
For more, visit [singarachennaicard.com]